Bank of Baroda- BOB Credit Card Customer Care Number
BOB Credit Card Customer Care Number: Every Bank has provided the facility of customer care number for its customers. Bank of Baroda has also set up a Customer Grievance and Redressal Cell along with a Bank of Baroda Credit Card Customer care number for its credit cardholders. If you are a Bank of Baroda credit cardholder, you must need a customer care number to solve any credit card problems.
This post will provide detailed information on all aspects of the BOB Credit Card Customer Care Number and Customer Grievance Sale and Redressal Cell. Be sure to read this post until the end to get complete information about Bank of Baroda Customer Care.
Bank of Baroda Credit Card Customer Care Number
Bank of Baroda has launched a Customer Grievance and Redressal Cell and a Customer Care Number to address various enquiries, queries, complaints/grievances to its credit card customers. Bank of Baroda credit card holders can contact BOB credit card customer care and resolve the unresolved query through call, e-mail, and SMS.
Any credit card holder of Bank of Baroda can contact BOB Credit Card Customer Care Number (Toll-Free) 1800 258 4455 / 1800 102 4455 to solve their problem.
|BOB Credit Card Customer Care Number (Toll-Free)||1800 258 4455/ 1800 102 4455|
BOB Credit Card Customer Care Number
Bank of Baroda provides the following types of customer support to its credit cardholders more efficiently as per their requirement.
Phone Call Support (BOB Credit Card Customer Care Number)
If Bank Of Baroda Credit Cardholder has any query or complaint, he can contact the Area Office Contact Number provided by the Bank. The customer can also approach the provided Bank Corporate Office to redress their credit card-related query or complaint.
|S.No.||Nature of Queries||Phone Number Or Email ID|
|1||Hotlisting of Card||Bank of Baroda, credit card holder, can call 4*7 toll-free number 1800 103 1006/1800 225 100 MTNL/BSNL landline to block credit card immediately. The credit cardholder can also avail of an SMS service for instant card blocking. The credit cardholder can get the credit card blocked immediately by sending an SMS BLOCK <last four digits of 16 digit credit card number> to 9223172141 from his registered mobile number. Click here to stop credit cards online instantly.|
|2||Billing-related queries||Bank of Baroda credit cardholder can sent mail for issuing new credit card in case of a duplicate bill, wrong bill, non-receipt of the bill, and credit card lost/stolen. You can mail your query or complaint at [email protected] or 24*7 toll-free number. You can also contact MTNL/BSNL landline numbers on 1800 103 1006/1800 225 100.|
|3||Status of application / Credit Card dispatch / PIN dispatch / Card Conversion||Bank of Baroda Credit Cardholder can contact for credit card application status, card dispatch, card pin dispatch, or credit card conversion by mail at [email protected] from his registered e-mail id.|
|4||Product information, New schemes||Bank of Baroda credit card holders can make a call on 24 * 7 toll-free number for new product information or Schemes. You can contact MTNL/BSNL landline number on 1800225100.|
|5||All other queries||For all other types of information, the credit card holder can contact us through his registered e-mail id at [email protected] or toll-free number. One can contact MTNL/BSNL landline number on 1800 103 1006/1800 225 100.|
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For All Other Queries
Apart from the Queries mentioned above, Bank of Baroda Credit Cardholder can also complain about all other types of Queries by writing a direct letter to Head Customer Service, BOB Financial Solutions Limited, also known as Bob cards Ltd at the address given below.
Behind Dewan Shopping Centre,
S.V. Road, Jogeshwari (W.),
Fax. No.: 022-26764952
Note – Credit card customers should especially note that before contacting on BOB Credit Card Customer Care Number, they should have a 16 digit credit card number, name of credit card holder mentioned on the credit card, the mobile number registered with the credit card number, and register Must have an e-mail id. Only after collecting the information as mentioned above you can contact the BOB Credit Card customer care number.
For authorization related queries
Bank of Baroda credit card holders can contact MTNL/BSNL landline number for any authorization query 24*7 toll-free number 1800 103 1006/1800 225 100.
E-mail Support (BOB Credit Card Customer Care)
Bank of Baroda has also provided an e-mail support facility to credit cardholders. The Bank has listed the e-mail id of the Area Officer on the official website of Bank of Baroda Financial Solution Limited.
Bank of Baroda Credit Cardholder can write an email to his nearest area office regarding any query or complaint through his registered e-mail id.
Apart from this, the credit card holder can register his query or complaint on the e-mail id [email protected].
BOB Customer Grievances & Redressal Mechanism
Bank of Baroda has launched a Customer Grievance and Redressal Mechanism along with BOB Credit Card Customer Care Number for the speedy redressal of grievances of its credit cardholders. In this mechanism, two levels have been prepared for redressal of complaints.
If there is no resolution within three working days of registering the complaint related to the credit card or the customer is not satisfied with the solution, the credit cardholder. He can appeal his complaint under the first level on the e-mail id [email protected].
Customer grievance will be resolved by the Customer Grievance and Redressal Cell within 3 working days. If the Bank of Baroda Credit Card holder’s complaint is not resolved in the first level within 3 working days or the cardholder is not satisfied with the resolution, they can appeal for the second level on the e-mail id [email protected]. At the second level, consumer complaints will be resolved within working days.
|Level||customer service||Response Time|
|First Level||[email protected]||Three Working Days|
|Second Level||[email protected]||Two Working Days|
Suppose your complaint is not resolved even at the second level or not satisfied with the solution. In that case, you can contact Mr. Niilanjjan Amal Poddaar, Assistant Vice President – Customer Services, can write your complaint at the below-mentioned address.
BOB Financial Solutions Limited
2nd Floor, “Baroda House.”
Behind Dewan Shopping Center
S V Road, Jogeshwari (W),
Mumbai- 400 102
E-mail Id: [email protected]
BOB Credit Card Online Feedback Form (BOB Credit Card Customer Care)
Bank of Baroda has provided the facility to its credit cardholders to register feedback, complaint, or query to get in touch through the official website. You can submit your query or complaint in the feedback form through the official website of the Bank of Baroda.
You can also fill this form and submit it to your respective bank branch manager. Bank branch managers may visit you to fill in some additional information. You can fill in the feedback form by providing the additional information requested. In this way you can contact bank representative through BOB Credit Card Customer Care Number to solve all queries, complaints related you credit cards.
If you are looking for a Bank of Baroda credit card and feel confused about choosing the right credit card among the credit cards offered by the Bank, read the article “Bank of Baroda Credit Cards.” This post provides detailed information about the benefits and features of all the credit cards offered by the Bank of Baroda. By reading this article, I hope your dilemma in choosing a Bank of Baroda credit card will be cleared as per your requirements.
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